A2:

    In principle, the National Property Administration and its branches and offices shall send official letters to notify private individuals. However, when the correspondence address left by the person is incorrect, or the official letter is returned to us for other reasons, our colleagues will call the person with the phone number he/she has given us for contact to ask for the correct address, so that the official letter may be delivered.

    Our colleagues, due to business needs, will clearly provide their office and contact phone number when contacting people by telephone. In addition, there is information such as phone numbers of the unit on the receipt of the submission of application for lease or purchase for reference. People also can inquire the telephone number and name of the caller, and then check the telephone number and address of the agency by calling the directory information desk of ChungHwa Telecom Company or visit our website for verification.